Coaching and consulting for modern IT
Modern IT Pathways helps career changers, beginners, founders, operators, and growing teams navigate modern IT in practical, human, and business-aware ways.
Choose your path
Roadmap-based support for career changers, beginners, and nontraditional candidates who want realistic role targeting, skill-building, resume help, interview prep, projects, and hands-on exposure to modern IT workflows.
Explore coachingPractical help when onboarding is too manual, access requests are scattered, SaaS tools do not connect cleanly, documentation is thin, or a lean team needs stability after IT headcount changes.
Explore consultingWhy this exists
Modern IT can be hard to understand whether you are trying to enter the field or trying to build the systems behind it.
For individuals, the advice is often vague: get a certification, apply for help desk jobs, or “break into tech” without seeing what the work actually looks like day to day.
For growing teams, IT processes often develop reactively. Onboarding, offboarding, access management, SaaS ownership, documentation, and support workflows can become messy or inconsistent as the company grows, especially when the work lives across Slack, Jira, email, spreadsheets, and people's heads.
Modern IT Pathways exists to make the work clearer, more practical, and more sustainable. The site is meant to be useful before you book anything: take what helps, try the practical steps yourself, and reach out when you would rather have support doing it with you or for you.
About me
I know what it feels like to build an IT path without a perfect roadmap. A lot of what I learned came from asking questions, making mistakes, and slowly understanding how the work actually happens inside real teams.
I’m an IT professional with over a decade of experience across technical support, SaaS support, internal IT, systems administration, IT operations, automation, onboarding and offboarding, identity and access management, SaaS administration, service desk workflows, documentation, and startup environments.
My work has included tools and areas like Okta, Google Workspace, Jamf, Jira/JSM, Slack, access management, and employee lifecycle workflows. Over time, people started asking how I got into IT, built a remote-friendly career, and made sense of the work without a perfect roadmap, which became the coaching side of Modern IT Pathways.
That same hands-on experience also supports the consulting side: helping growing teams improve the workflows, tools, and processes behind modern IT without overbuilding. Modern IT Pathways is about making IT more understandable for individuals and more sustainable for teams.
Resources and guides
These guides are here to make the next step clearer, whether you use them on your own or decide you would rather have Modern IT Pathways help you work through the cleanup, roadmap, or decision.
A beginner-friendly overview of the first few IT systems worth thinking about before you overbuild.
Read the guideHow people ask IT for help, why scattered requests get messy, and a few simple ways to start.
Read the guideA practical look at onboarding, role changes, offboarding, and why process clarity comes first.
Read the guideGet Started
Fill out this short form so I can understand what kind of support you’re looking for. After you submit it, you’ll be taken to my calendar to schedule a Modern IT Pathways Intro Call. We’ll talk through the details together and decide whether coaching, consulting, or another next step makes sense.