Where I can help

Practical cleanup for the IT workflows teams rely on every week.

The goal is not an enterprise transformation project. It is focused, useful help for the operational places where growing teams start to feel friction, lose context, or depend on one person remembering every step.

Onboarding, offboarding, and access cleanup

  • Onboarding and offboarding that is too manual, inconsistent, or dependent on tribal knowledge
  • Access requests scattered across Slack, Jira, email, spreadsheets, and people's heads
  • Identity and access workflows that need cleanup, clearer ownership, or better handoffs
  • Google Workspace, Okta, Slack, Jira/JSM, Jamf, and SaaS admin process review

Operations, documentation, and lightweight systems

  • SaaS tools that do not connect cleanly or have unclear ownership
  • Documentation, request workflows, and repeatable IT process design
  • Lightweight automation opportunities that reduce manual work without overcomplicating things
  • Stability support when IT headcount has been reduced or the team is stretched thin

Common signs

You might need this if IT work is starting to depend on memory.

New hires rely on too many manual steps to get access
Offboarding depends on memory or scattered checklists
HR, IT, Finance, and managers are not aligned on employee lifecycle steps
Access requests live across Slack, Jira, email, and informal DMs
SaaS access ownership is unclear
IT headcount changed and the remaining team needs steadier systems
Documentation exists but is outdated or hard to use
The team is growing but IT processes still feel informal

How consulting can start

Start small, clarify the problem, and focus on what will actually help.

1

Share what is going on

Use the short form to share the workflow, tools, or team process that is starting to feel messy or inconsistent.

2

Continue to the intro call

After the form sends, you will be taken to my calendar so we can talk through what is happening and what kind of help makes sense.

3

Decide the best next step

We use the intro call to understand what you need and decide whether an audit, documentation help, or implementation support makes sense.

4

Work through the cleanup

If it is a fit, we focus on practical recommendations, documentation, automation, or workflow cleanup depending on the scope.

Possible starting point

IT Ops Workflow Audit

A focused review of one operational area, such as onboarding, offboarding, access requests, identity workflows, or SaaS admin ownership. The outcome is a practical summary of what to document, clean up, automate, or stabilize first.

Possible deliverables

  • Intro call to understand the workflow and goals
  • Workflow or process review
  • Short findings summary
  • Prioritized recommendations
  • Optional documentation or implementation support

Get Started

Share a little about what you are looking for.

Fill out this short form so I can understand what kind of support you’re looking for. After you submit it, you’ll be taken to my calendar to schedule a Modern IT Pathways Intro Call. We’ll talk through the details together and decide whether coaching, consulting, or another next step makes sense.

What are you looking for support with? Required
Where are you currently in your journey? Required

After you submit the form, you will be taken to my calendar to schedule a short intro call.